Shipping Policy


Shipping Time -- Most orders received are shipped within 3 business days, provided the product is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Ottava Designs or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

All items shipping with the U.S. are shipped by USPS Priority Mail with tracking. $50 of shipping insurance is automatically included. Orders shipping to any other country are sent by First Class Mail.
 Gift certificates have no delivery charge, since they are sent electronically.
Ottava Designs ships from Connecticut.