Policies, Terms and Conditions
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Ottava Designs, Copyright 2012
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after recei
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ottava Designs reserves the right at any time after receipt of your order to ac
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Ottava Deseigns signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 1:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. How
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee
Custom orders including monograms cannot be returned for refund. Non-custom items can be returned for a refund or an exchange within 7 days of receipt.
Shipping Time -- Most orders are shipped within 3 business days, provided the product ordered is in stock. Orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, exce
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Ottava Designs shall have the right to refuse or cancel any orders placed for product listed at the incorre